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Need Help contacting benefits?
Click on the Benefits Website to log in. You will need to enter your name or Social Security Number and your PIN number when you reach that site. If you have forgotten your PIN, then Click “Forgot your PIN?” CenturyLink will mail you a pin number which you will receive in 5 to 7 days. Keep it in a safe place so that you can use it when you need it.
You can also call for benefit information at:
The address for the Benefit office is:
(Click on any Headline underlined in blue below to see the entire text)
To visit the Qwest Pension website, go to Qwest PensionsEffective February 1, 2011 payments, Qwest will no longer automatically mail monthly pension payment advices for retirees receiving their pension via direct deposit. You may also contact the Qwest Retiree Service Center at 1 800 729-7526, option 2, option 3, and request that your advice be mailed to you.
October 9, 2009 - Annual 2008 Form 5500 Report with Independent Auditor's Accounting and Financial Summary Report (Note: this is a very large file - 6 MB. It is best to download or open with high speed Internet access)
October 13, 2008 - Annual 2007 Form 5500 Report with Independent Auditor's Accounting and Financial Summary Report (Note: this is a very large file - 6.2 MB. It is best to download or open with high speed Internet access)
Qwest Pension Plan governing document as executed in December 2007, together with all subsequent amendments (Note: this is a very large file - 19.5 MB. It is best to download or open with high speed Internet access)
October 9, 2007 - Annual 2006 Form 5500 Report with Independent Auditor's Accounting and Financial Summary Report (Note: this is a very large file - 2.3 MB. It is best to download or open with high speed Internet access)
ABOUT THE DEATH BENEFIT Make sure your survivor is aware of this: The death benefit is paid from the pension plan. It is a benefit, not an insurance policy and is in fact separate from any insurance payments to which you are entitled....Also, please go to the Legal Developments page and review the entries under Kerber v. Qwest which entries will inform you about current litigation efforts concerning the Pension Death Benefit
May 12, 2012 ~ Agreement to Not Reduce Life Insurance Benefits for 5 years. Between April 1, 2012 and March 31, 2017, no changes will be made to the $10,000 life insurance benefit currently available under the Company's Life Insurance Plan.
May 12, 2012 ~ Agreement to Not Reduce Health Care "Cap" Benefit for 5 years. Between April 1, 2012 and March 31, 2017, no changes will be made to the Company's 2012 subsidy, known as the "Cap" on Company contributions toward the cost of retiree health care for Legacy Qwest Post-1990 Management Retirees under the Company's Retiree Health Plan.
lick to get a new HRA Claim Form Our CenturyLink contact says that It is preferable for retirees to use the claim form that is personalized and sent to them directly. However, this link gives you an option if you have not received a personalized form.
December 14, 2011 CenturyLink summary of Questions & Answers regarding addition of Extend Health to provide assistance to POST-1990 MANAGEMENT, MEDICARE ELIGIBLE RETIREES. These Q&As will be updated as more information is received.
December 5, 2011 Letter from CenturyLink regarding decision to add Extend Health to provide assistance to POST 1990 MGMT RETIREES, WHO ARE MEDICARE ELIGIBLE. The letter provides the telephone # to call, 1.888.825.4252 and hours of 9a.m. - 9p.m. M-F Pacific Time.
November 14, 2011 CenturyLink provides answers to Frequently Asked Questions on Changes to Medical Coverage for MANAGEMENT POST-1990 RETIREES WHO ARE MEDICARE-ELIGIBLE AND/OR SPOUSES WHO ARE MEDICARE-ELIGIBLE
May 24, 2010 - Presently, many Qwest retirees who received health care services provided by United HealthCare in years past are receiving the attached class notice about a settlement fund in the amount of $350 million to which they can submit a claim.
I continue to receive questions from AUSWR retiree members about what the recent Medicare Prescription Drug Bill is going to do, many misbelieving it is going to take affect next year. No, it will not take affect in year 2005. It does not become effective until year 2006. Many have asked: What will be the effect of the new Medicare prescription drug coverage on Qwest's retiree group health plans? Hopefully, the following information will prove helpful to those with questions about the subject matter.
Here is the latest information concerning our effort to learn more about the issue of whether the Qwest Health Care Plan was heavily invested in Qwest stock, a concern that arose due to statements appearing in an official report that had been filed by Qwest on October 15, 2002, for year ending December 31, 2001.
When you received my November 9, 2004, letter sent on behalf of Qwest Health Care Plan participants, you elected neither to acknowledge receipt nor to respond. Let this serve as "clear notice" to trigger a disclosure obligation under ERISA. It would be best to hear from you, so please acknowledge you received the November 9, 2004, letter (see copy attached) and advise when we may expect your full response.
October 11, 2004
Nelson Phelps, President and Executive Director
ASSOCIATION OF U S WEST RETIREES
AUSWR Board Members and general membership
Re: Post-1990 Qwest Management Retirees Health Care Costs
The Dark Side of ERISA
In September 2003, Qwest Communications International, Inc. announced it had made dramatic changes to its employee benefit plans providing potential benefits to retirees. In particular, the company announced that it would begin requiring management retirees who retired after January 1, 1991, to pay a portion, at least 20%, of the annual costs of the premiums to provide heath care coverage. The changes caught many by surprise, as they had expectations Qwest would continue to provide free health care benefits, like historically provided by U S WEST, Mountain Bell and the former Bell System companies. Every week, I continue to get many emails about this issue as many post-1990 management retirees wonder whether or not a legal challenge can be made.
The short answer: No. The attachment is a ten page report in Adobe PDF file format explaining the reason there is no viable legal challenge option.
Attachment (Report concerning Qwest Health Care Costs - 10 pages)
Health Care Trust Assets Report 2003 - 2006
LD Concession---Pre 1984 Those served by QWEST Questions, Answers, and clarification on the LD concession changes.
Qwest changes to LD concession effective March, 2005..To
continue to receive your concession on long-distance service, you must change
your long-distance provider from AT&T to Qwest* by March 10, 2005. After this
date, AT&T long-distance charges will no longer be eligible for concession
discounts. Your concession will remain the same, only it now will be applied to
Qwest long-distance charges.