SkyWi president says Qwest cost his firm customers
The Associated Press
Monday, January 5, 2009
— The president of a
internet and telephone provider says he fears his company has
lost its customers' trust after Qwest Communications
disconnected its service last week. The state Public
Regulation Commission ordered Qwest to restore service to
customers of SkyWi Inc., an independently owned and operated
Internet service provider.
Qwest disconnected about 10,000 customers over a $1.7 million
debt it says is owed by SkyWi.
SkyWi president Jack Leach says some of his customers switched
to different providers after losing their connection last week.
SkyWi does business under its own name and through subsidiaries
ZiaNet and OnConnect IP.
The company's customers include banks and hospitals.
Leach says the company continues to work to keep its customers
and rebuild its trust.